4pm. 

During our busy season, unavoidable delays may delay our check in time to 6 pm. 

Early check ins are only possible with prior written approval by management. 

We will try to accommodate you! But often during our busy season our cleaners and maintenance team are working hard to get the unit ready by 4pm! 

10 am. 

Late check out is only possible with prior written approval by management. 

It’s usually not possible during the busy season, as we often have someone arriving the same day you’re checking out. But ask and we’ll try to accommodate you! 

Short Term reservations (30 days or less) canceled 30 days or more before your arrival date will receive a refund minus a $50.00 cancellation fee and the non-refundable processing fee. If you cancel within the 30 days of your arrival date, all payments will be forfeited, and you will not receive a refund. Your personal travel insurance may offer refunds for your cancellation.

Long Term reservations (30 days or more) canceled 60 days or more before your arrival date will receive a refund minus a $50.00 cancellation fee and the non-refundable processing fee. If you cancel within 60 days of your arrival date, all payments will be forfeited, and you will not receive a refund. Your personal travel insurance may offer refunds for your cancellation.

Early check-out departures due to unforeseen circumstances, inclement weather, personal emergencies, and environmental issues, including canceled sports or other events inside the cancellation date range, will not receive a refund. Your personal travel insurance may offer refunds for your cancellation.

We reserve the right to reassign comparable accommodations without liability should the unit reserved be out of order or unavailable for any reason. When comparable accommodations are not available, the renter will be assigned another property equal or greater at reservations initial published rate or receive a full refund.

Please text our guest support hotline with any maintenance requests:

• (228) 567-4164

We will work very hard to make sure you have an enjoyable stay. However, there are occasions when some things are out of our control… These include the following:

• Electronic or Appliance breakdowns
• Air conditioner malfunction
• Internet interruption or inaccessibility
• Nearby construction
• Bad weather

We will do everything possible to have any condo-owned electronic, appliance, or internet accessibility/interruption issues repaired or replaced ASAP. If in the event it is necessary for a repair person, extermination service, HOA agent, real estate agent, or other service providers to enter the property during your stay we will attempt to notify you ahead of their arrival. Entry required for the property upkeep or sale cannot be denied or rescheduled. If deemed necessary by management, we will reassign you to comparable accommodations at your reservation rate. If a comparable unit equal or greater is not available, the renter will receive a full refund. We appreciate your cooperation and will do everything to make it convenient for you. If damage is incurred to the owners rental property as a result of renter negligence or destruction, the renter will be charged, at minimum, an additional $500.00 for their stay.